Ko te whakarite mahere pakihi
Ko te waihanga mahere pakihi
Ko te rautaki whakahaere tētahi ara hei whakarite i te mahere pakihi.
A balanced scorecard involves identifying a small number of targets and measures that relate to outcomes in the strategic plan.
The measures are split across 4 perspectives:
- Learning and growth
- Operations and internal processes
- Production or customer perspective, and
If your trust's not running or aspiring to run a business, your objectives or targets will not be commercially focussed. Your targets should be aligned to your strategic vision and plan.
The scorecard is a one-page document that can be supported with detailed information in other documents if necessary.